Declined Reasons
When a verification request involving 1:1 Authentication is declined, the following reasons are presented to the end user or client.
| Status Code | Description |
|---|---|
| SPDR343 | No matching record found for the provided unique identifier. |
| SPDR344 | This Customer ID is already enrolled. Please use a different Customer ID. |
info
SPDR343 is returned when face_authentication is set to authenticate but no enrolled record exists for the supplied customer_unique_id. SPDR344 is returned when face_authentication is set to enroll but that customer_unique_id already has an enrolled facial template.