Declined Reasons
When a verification request involving eIDV Pro service is declined, the following reasons are presented to the end user or client.
| Status Code | Description |
|---|---|
| SPDR241 | The verification process was canceled by the user. |
| SPDR242 | Request was canceled as a result of a new verification request being received for the user. |
| SPDR243 | The Verification was interrupted due to connectivity issues. |
| SPDR244 | User attempted to use an incompatible version of BankID. |
| SPDR245 | The BankID app could not be found on the user device or Failed to scan the QR code. |
| SPDR246 | The BankID request has been declined due to request timeout. |
| SPDR247 | The service is temporarily unavailable. |
| SPDR266 | User not found in the database. |
| SPDR299 | Records indicate that the user is a minor. |
| SPDR304 | The entered one-time password(OTP) is incorrect. |
| SPDR305 | Entered personal details do not match with the extracted ID document details. |