Declined Reasons

When a verification request involving eIDV Pro service is declined, the following reasons are presented to the end user or client.

Status Code	Description
SPDR241	The verification process was canceled by the user.
SPDR242	Request was canceled as a result of a new verification request being received for the user.
SPDR243	The Verification was interrupted due to connectivity issues.
SPDR244	User attempted to use an incompatible version of BankID.
SPDR245	The BankID app could not be found on the user device or Failed to scan the QR code.
SPDR246	The BankID request has been declined due to request timeout.
SPDR247	The service is temporarily unavailable.
SPDR266	User not found in the database.
SPDR299	Records indicate that the user is a minor.
SPDR304	The entered one-time password(OTP) is incorrect.
SPDR305	Entered personal details do not match with the extracted ID document details.
SPDR324	Records indicate that the user is a minor.
SPDR325	User found in the PEP List.
SPDR326	User found in the Sanctions List.
SPDR327	Records indicate that the user is deceased.
SPDR328	CPF Number not found in the database.
SPDR329	User has been receiving social benefits.
SPDR330	User found in the Impeditors List.
SPDR331	Captured facial image does not match the image retrieved from the source.
SPDR345	The data fetched from the QR code does not match the data retrieved from the database.