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Declined Reasons

When a verification request involving Consent Verification is declined, the following reasons are presented to the end user or client.

Status CodeDescription
SPDR02Image of the face not found on the document.
SPDR03Image is altered or photoshopped.
SPDR04Copy of the image found on web.
SPDR32Consent note information is not correct, please upload a note with valid information.
SPDR33Consent type is different from provided options.
SPDR43Camera is not accessible for verification.
SPDR106Consent note should be handwritten.
SPDR108Face is not found with the consent note.
SPDR110Consent note should be a printed document.
SPDR241The verification process was canceled by the user.
SPDR253The uploaded consent is inverted or in mirror view.
SPDR254Consent note is not visible.
SPDR255Data on the consent note does not match.
SPDR256Face image not present with the Consent.
SPDR257Consent proof is a screenshot.
SPDR258Consent proof is altered/edited.
SPDR259The provided face image is edited.
SPDR260Consent proof is from another screen.
SPDR274End user did not submit complete verification proofs or data.
SPDR276The user does not want to share camera or documents.
SPDR288Consent face does not match with the selfie.
SPDR289Consent face does not match with the face on the document.
SPDR290Entire Face is not visible with consent note.
SPDR292Consent Note is not detected in the provided image.