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Responses

The Shufti Pro Verification API will send you two types of responses if a request for verification is made. First is the HTTP response sent against your request, and the second is the callback response. Both HTTP and callback responses will be in JSON format with a header. application/json The response header also includes a Key Signature. This key is used for validating the source of the response. Be sure to validate the request by generating signature and matching it with the Signature value from the response header.


HTTP Status Codes​

Shufti Pro Verification API uses conventional HTTP response codes to indicate the success or failure of an API request. Every response is generated in JSON with a specific HTTP code.

Following is a list of HTTP codes that are generated in responses by Shufti Pro Verification API.


HTTP codeHTTP messageMessage
200OKsuccess
400Bad RequestBad Request: one or more parameter is invalid or missing
401UnauthorizedUnauthorized: invalid signature key provided in the request
402Request FailedInvalid request data: missing required parameters
403ForbiddenForbidden: service not allowed
404Not FoundResource not found
409ConflictConflicting data: already exists
429Too Many RequestsToo Many Attempts.
500Server ErrorInternal Server Error
504Gateway TimeoutServer error
524Timeout from CloudflareUnofficial Server Error

Response Events​

Events are sent in responses that show the status of the request. These events are sent in both HTTP and callback responses.


EventdescriptionHTTP ResponseCallback Response
request.pendingRequest parameters are valid and verification url is generated in case of on-site verification.YesYes
request.invalidRequest parameters provided in request are invalid.YesNo
verification.cancelledRequest is cancelled by the user. This event occurs when end-user disagrees to terms and conditions before starting verifications.YesYes
request.timeoutRequest has timed out after a specific period of time.
The onsite request will Time Out after 60 minutes.		NoYes
request.unauthorizedRequest is unauthorized. The information provided in authorization header is invalid.YesNo
verification.acceptedRequest was valid and accepted after verification.YesYes
verification.declinedRequest was valid and declined after verification.YesYes
verification.status.changedRequest status has been updated.NoYes
request.deletedRequest has been deleted.YesYes
request.receivedRequest has been received.YesYes
review.pendingDocuments are collected and request is pending for client to review and Accept/Decline.YesYes

caution

In case of off-site verification, verification.accepted or verification.declined is returned in event when request is valid after verification. In case of verification.status.changed a callback is sent to notify the client that the verification status has been updated.


request.pending
{
    "reference": "17374217",
    "event": "request.pending",
    "verification_url": "https://app.shuftipro.com/process/verification/RPQ8hwPE3cdHKho2wjK7CVQJCQxNx5Rwmb81k3ediXLSWhQM5QibGBWOSgCVjZJd",
    "email": "[email protected]",
    "country": "GB"
}

Verification Response​

Responses will contain the following parameters:


ParametersDescription
referenceYour unique request reference, which you provided us at the time of request, so that you can identify the response in relation to the request made.
eventsThis is the request event which shows status of request. Event is changed in every response. Please consult Events for more information.
errorWhenever there is an error in your request, this parameter will have the details of that error.
tokenThis is the unique request token of the request.
verification_urlA URL is generated for your customer to verify there documents. It is only generated in case of on-site request.
verification_resultIt is only returned in case of a valid verification. This includes results of each verification.
1 means accepted
0 means declined
null means not processed
Check verification.accepted and verification.declined responses in Events section for a sample response.
verification_dataIt is only returned in case of a valid verification. This object will include the all the gathered data in a request process. Check verification.accepted and verification.declined responses in Events section for a sample response. For more info click here.
infoThis object will be returned in case of verification.accepted or verification.declined. It contains the following keys:
Agent provides information about the device and browser of the end-user.
Geolocation provides information about the geographical location of the end-user.
For Details on info object go to Info
additional_dataThis object will be returned in case of verification.accepted or verification.declined. This object contains the additional data extracted by Shufti Pro on the document.
For Details on additional_data object go to Additional Data
declined_reasonThis parameter will have the reason due to which a verification has been declined, and is only returned in this case in the callback URL.
For more info click here
declined_codesThis array contains status codes of all declined verification reasons. It will return only for verification.declined.
For more info click here
services_declined_codesThis object contains status codes of declined reasons for each service separately. Each service object will contain an array of status codes for declined reasons specific to that service. It will return only for verification. declined.
For more info click here

tip

Callback response will be sent on the callback_url provided in the request callback_url parameter.


Status Response​

The Shufti Pro Verification API will send a JSON response if a status request is made. Make sure to validate the request by generating signature and matching it with the Signature value from the response header.

ParametersDescription
referenceYour unique request reference, which you provided us at the time of request, so that you can identify the response in relation to the request made.
eventThis is the request event which shows status of request. Event is changed in every response.
Please consult Events for more information.
countryThis contains country code sent by the merchant at the time of request. Country code in the format of ISO 3166-1 alpha-2. Please consult Supported Countries for country codes.
Type: string
Example: DE
null if not provided by merchant.
proofsThis contains all the proofs that were used to verify data. The Proof URLs returned are temporary and valid for 15 minutes only.
Note: verification_video It contains the video URL and will be returned only for the video recorded on-site.
verification_dataThis contains all the data used for verification. This will only be returned in case of verification.accepted or verification.declined. For more info click here.
verification_resultThis is the complete result of the verification. 1 stands for verified, 0 for not verified and null for no verification performed. This will only be returned in case of verification.accepted or verification.declined.
infoThis object will be returned in case of verification.accepted or verification.declined. It contains the following keys:
Agent provides information about the device and browser of the end-user.
Geolocation provides information about the geographical location of the end-user.
For Details on info object go to Info
additional_dataThis object will be returned in case of verification.accepted or verification.declined. This object contains the additional data extracted by Shufti Pro on the document.
For Details on additional_data object go to Additional Data
declined_reasonThis key will only be returned when event is verification.declined. This will contain the reason why verification was declined.
declined_codesThis array contains status codes of all declined verification reasons. It will return only for verification.declined.
services_declined_codesThis object contains status codes of declined reasons for each service separately. Each service object will contain an array of status codes for declined reasons specific to that service. It will return only for verification. declined.

caution

request.invalid response with HTTP status code 400 means the request is invalid.


sample-response
//Content-Type: application/json
//Signature: NmI4NmIyNzNmZjM0ZmNl

{
    "reference" : "17374217",
    "event"     : "verification.accepted",
    "country"   : "GB",
    "proofs"     : {
        "face": {
            "proof": "https://ns.shuftipro.com/api/pea/15c1cf23bc0ed5a25613539f5cn3bebc0d566cda"
        },
        "document": {
            "proof": "https://ns.shuftipro.com/api/pea/65c1df23bc0ed5a25613539f5cn3bebc0d566cac"
        },
        "documenttwo": {
            "proof": "https://ns.shuftipro.com/api/pea/65c1cf23bc0fd5a25613539f5cn3bebc0d566cak"
        },
        "address": {
            "proof": "https://ns.shuftipro.com/api/pea/35c1cf23bc0ed5a25613539f5cn3bebc0d5668aa"
        },
        "consent": {
            "proof": "https://ns.shuftipro.com/api/pea/15c1cf23bc0ed5a25613539f5cn3bebc0d565cda"
        },
        "verification_video" : "https://ns.shuftipro.com/api/pea/63c1cf23bc0ed5a21613539f5cn3bebc0d566cao" 
    },
    "verification_data": {
        "document": {
            "issue_date": "1990-01-01",
            "selected_type": [
                "id_card"
            ],
            "supported_types": [
                "id_card",
                "passport",
                "driving_license",
                "credit_or_debit_card"
            ],
            "face_match_confidence": 70
        },
        "document_two": {
            "dob": "1990-01-01",
            "selected_type": [
                "id_card"
            ],
            "supported_types": [
                "id_card",
                "passport",
                "driving_license",
                "credit_or_debit_card"
            ]
        },
        "address": {
            "full_address": "Candyland Avenue",
            "selected_type": [
                "utility_bill"
            ],
            "supported_types": [
                "utility_bill",
                "driving_license",
                "bank_statement",
                "envelope",
                "id_card",
                "passport",
                "rent_agreement",
                "employer_letter",
                "insurance_agreement",
                "tax_bill"
            ]
        },
        "consent": {
            "text": "My name is John Doe and I authorise this transaction of $100/- Date: July 15, 2020",
            "selected_type": [
                "handwritten"
            ],
            "supported_types": [
                "handwritten",
                "printed"
            ]
        },
        "background_checks": {
            "dob": "1990-01-01",
            "name": {
                "last_name": "John",
                "first_name": "Doe"
            }
        },
      "aml_for_business": {
        "business_name": "Company Name",
        "business_incorporation_date": "1975-07-01",
        "aml_data": {
            "filters": [
                "sanction",
                "warning",
                "fitness-probity",
                "pep",
                "pep-class-1",
                "pep-class-2",
                "pep-class-3",
                "pep-class-4"
            ],
            "hits": [
                {
                    "name": "Company Name",
                    "entity_type": "organisation",
                    "score": 24.911245,
                    "match_types": [
                        "name_exact"
                    ],
                    "alternative_names": [
                        "Company Name"
                    ],
                    "assets": [
                        {
                            "public_url": "http://example.s3.amazonaws.com/834refjadfkjhq4-ahfdkddfa8a.pdf",
                            "source": "us-securities-exchange-commission-litigation-releases",
                            "type": "pdf"
                        }
                    ],
                    "associates": [],
                    "fields": {
                        "Activation Date": [
                            {
                                "value": "Jul. 17, 2019",
                                "source": "united-states-securities-and-exchange-commission-administrative-proceedings-organisation",
                                "tag": ""
                            }
                        ],
                        "Adverse Media Subtypes": [
                            {
                                "value": "antitrust, corporate-fraud, corruption, fines, insider-trading, litigation, money-laundering, other-crime, security, tax-evasion",
                                "source": "company-am",
                                "tag": ""
                            }
                        ],
                        "Date": [
                            {
                                "value": "2002-08-03",
                                "source": "us-securities-exchange-commission-litigation-releases",
                                "tag": ""
                            }
                        ],
                        "Enforcement Agency": [
                            {
                                "value": "United States Securities and Exchange Commission",
                                "source": "united-states-securities-and-exchange-commission-administrative-proceedings-organisation",
                                "tag": ""
                            }
                        ],
                        "Related URL": [
                            {
                                "value": "http://www.sec.gov/litigation/link423.shtml",
                                "source": "us-securities-exchange-commission-litigation-releases",
                                "tag": "related_url"
                            },
                            {
                                "value": "https://www.sec.gov/litigation/admin/2019/34-72891heq89.pdf",
                                "source": "united-states-securities-and-exchange-commission-administrative-proceedings-organisation",
                                "tag": "related_url"
                            }
                        ],
                        "Release": [
                            {
                                "value": "Release information about company...",
                                "source": "us-securities-exchange-commission-litigation-releases",
                                "tag": ""
                            }
                        ],
                        "Release Number": [
                            {
                                "value": "34-46017",
                                "source": "us-securities-exchange-commission-litigation-releases",
                                "tag": ""
                            }
                        ],
                        "Related Url": [
                            {
                                "value": "http://www.sec.gov/litigation/admin/34-234324.htm",
                                "source": "us-securities-exchange-commission-litigation-releases",
                                "tag": "related_url"
                            }
                        ]
                    },
                    "media": [
                        {
                            "date": "2019-09-15T00:00:00Z",
                            "snippet": "The NYPD said 12 men and 75 women were charged with obstructing traffic after blocking cars outside the company's flagship shop on 5th Avenue between 53rd and 54th streets on Satur day",
                            "title": "Dozens of ICE Protesters Arrested in Midtown - American Renaissance",
                            "url": "https://www.amren.com/news/2019/23/dozens-of-ice-protesters-arrtedaddsa-in-midtown/"
                        },
                        {
                            "date": "2019-09-15T00:00:00Z",
                            "snippet": "The NYPD said 12 men and 75 women were charged with obstructing traffic after blocking cars outside the company's flagship shop on 5th Avenue between 53rd and 54th streets on Satur day",
                            "title": "Dozens of ICE protesters arrested in Midtown",
                            "url": "https://nypost.com/2019/10/23/dozens-of-ice-asdf-asdfd-in-midtown/"
                        }
                    ],
                    "source_notes": {
                        "company-am": {
                            "aml_types": [
                                "adverse-media",
                                "adverse-media-financial-crime",
                                "adverse-media-fraud",
                                "adverse-media-general"
                            ],
                            "name": "company AM"
                        },
                        "united-states-securities-and-exchange-commission-administrative-proceedings-organisation": {
                            "aml_types": [
                                "warning"
                            ],
                            "listing_started_utc": "2019-07-25T00:00:00Z",
                            "name": "United States Securities and Exchange Commission Administrative Proceedings - organisation",
                            "url": "https://www.sec.gov/litigation/asddfa.shtml"
                        },
                        "us-securities-exchange-commission-litigation-releases": {
                            "aml_types": [
                                "warning"
                            ],
                            "listing_ended_utc": "2016-12-22T00:00:00Z",
                            "name": "Warnings USA SEC Litigation Releases",
                            "url": "http://www.sec.gov/litigation/asdfasdf.shtml"
                        }
                    },
                    "sources": [
                        "company-am",
                        "united-states-securities-and-exchange-commission-administrative-proceedings-organisation",
                        "us-securities-exchange-commission-litigation-releases"
                    ],
                    "types": [
                        "adverse-media",
                        "adverse-media-financial-crime",
                        "adverse-media-fraud",
                        "adverse-media-general",
                        "warning"
                    ]
                }
            ]
        }
     }
    },
    "verification_result": {
        "background_checks": 1,
        "consent": {
            "consent": 1,
            "selected_type": 1
        },
        "address": {
            "partial_address_match_with_id_and_utility_bill": 1,
            "full_address": 1,
            "address_document_visibility": 1,
            "address_document_must_not_be_expired": 1,
            "address_document": 1,
            "address_document_country": 1,
            "selected_type": 1
        },
        "document": {
            "issue_date": 1,
            "document_visibility": 1,
            "document_must_not_be_expired": 1,
            "document": 1,
            "document_country": 1,
            "selected_type": 1
        },
        "document_two": {
            "dob": 1,
            "document_visibility": 1,
            "document_must_not_be_expired": 1,
            "document": 1,
            "document_country": 1,
            "selected_type": 1
        },
        "face": 1
    },
    "info": {
        "agent": {
            "is_desktop": true,
            "is_phone": false,
            "useragent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36",
            "device_name": "Macintosh",
            "browser_name": "",
            "platform_name": "OS X - 10_14_0"
        },
        "geolocation": {
            "host": "212.103.50.243",
            "ip": "212.103.50.243",
            "rdns": "212.103.50.243",
            "asn": "9009",
            "isp": "M247 Ltd",
            "country_name": "Germany",
            "country_code": "DE",
            "region_name": "Hesse",
            "region_code": "HE",
            "city": "Frankfurt am Main",
            "postal_code": "60326",
            "continent_name": "Europe",
            "continent_code": "EU",
            "latitude": "50.1049",
            "longitude": "8.6295",
            "metro_code": "",
            "timezone": "Europe/Berlin"
        }
    },
    "additional_data": {
        "document": {
            "proof": {
                "gender": "M",
                "height": "183",
                "country": "United Kingdom",
                "authority": "HMPO",
                "last_name": "Doe",
                "first_name": "John",
                "issue_date": "2018-01-31",
                "expiry_date": "2028-01-30",
                "nationality": "BRITSH CITIZEN",
                "country_code": "GBR",
                "document_type": "P",
                "place_of_birth": "BRISTOL",
                "document_number": "GB1234567",
                "personal_number": "12345678910",
                "dob": "1978-03-13",
                "issue_date": "2015-10-10",
                "expiry_date": "2025-12-31",
            }
        }
    }
}

Delete Request Response​

The Shufti Pro Verification API will send a JSON response if a delete request is made. Make sure to validate the request by generating signature and matching it with the Signature value from the response header

ParametersDescription
referenceYour unique request reference, which you provided us at the time of request, so that you can identify the response in relation to the request made.
eventThis is the request event which shows status of request. Event is changed in every response.

Please consult Events for more information.


caution

request.invalid will be returned in case of invalid reference provided or the request is already deleted.


sample-response
//Content-Type: application/json
//Signature: NmI4NmIyNzNmZjM0ZmNl

{
    "reference": "17374217",
    "event": "request.deleted"
}

Response Signature​

Every HTTP and Callback response will be in application/JSON with a key Signature in the header. It can be used to validate the source of the request. Make a signature using the following procedure:

  1. Concatenate Secret Key at the end of the raw response string. (i.e. response + secret_key).
  2. Take SHA256 of concatenated string.
  3. Match the SHA256 string with Signature value from the header of the response.

In short, make signature as mentioned format and match it with the signature provided in the header in Signature key.

hash('sha256', response . your_secret_key)

The clients who are registered with shuftipro after 15th March, 2023. They need to make the signature using the following procedure.

  1. Take SHA256 of Secret Key string.
  2. Concatenate hashed Secret Key at the end of the raw response string. (i.e. response + hash('sha256', secret_key)).
  3. Take SHA256 of concatenated string.
  4. Match the SHA256 string with Signature value from the header of the response.
hash('sha256', response . hash('sha256', secret_key))

Verification Data Parameters​

Verification Data will contain the following services:

Face Service​

Face service object will contain the following parameters:

ParametersDescription
duplicate_account_detectedThis key object contains information about the duplication status. It can be either 1 (duplication detected), 0 (no duplication), or null (invalid picture).

Document Service​

Document service object will contain the following parameters:

ParametersDescription
nameThis key object contains name information extracted from the document.
name.first_nameThis key contains the first name of the end-user extracted from the document proof.
name.middle_nameThis key contains the end user’s middle name written on the document.
name.last_nameThis key contains the end user’s last name written on the document.
dobThis key contains the end user’s date of birth written on the document.
ageThis key contains the age of end user for age verification.
issue_dateThis key contains the issue date of the document proof.
expiry_dateThis key contains the expiry date of the document proof.
document_numberContains the document number extracted from the document proof provided by the end-user.
selected_typeThis key contains the type of document proof selected by the end-user.
supported_typesThis key contains all types of supported document proofs.
genderThis key contains the gender of the end-user listed on the document proof.
face_match_confidenceThis key contains a confidence score based on how accurately the end user’s face matches with their photo on the document proof.
The value of this key will be between 0 to 100.
Examples: 30, 40, 50, 60, 70

Address Service​

Address service object will contain the following parameters:

ParametersDescription
nameThis key contains all the details related to the end user’s name.
name.first_nameThis key contains the end user’s first name.
name.middle_nameThis key contains the end user’s middle name.
name.last_nameThis key contains the end user’s last name.
full_addressThis key contains of the end user’s full address written on the document.
selected_typeThis key contains the document proof selected by the user such as driving licence, passport or a government-issued ID, etc.
supported_typesThis key contains all types of supported documents.

Consent service object will contain the following parameters:

ParametersDescription
textThis key contains consent text written on the proof presented by the user.
selected_typeThis key contains the document proof selected by the user such as driving licence, passport or a government-issued ID, etc.
supported_typesThis key contains all types of supported documents.

Background Checks Service​

Background Checks service object will contain the following parameters:

ParametersDescription
dobThis key contains the date of birth of the person/entity on whom background checks are performed.
nameThis key contains the first, last and middle name of the person/entity on whom background checks are performed.
name.first_nameThis key contains the first name of the person/entity on whom background checks are performed.
name.middle_nameThis key contains the middle name of the person/entity on whom background checks are performed.
name.last_nameThis key contains the last name of the person/entity on whom background checks are performed.

Additional Data Parameters​

This object will be returned in case of verification.accepted or verification.declined. This object contains the additional data extracted by Shufti Pro. For example height, place_of_birth, nationality, marital_status, weight. The values in the object will be in string format. For keys ('face', 'finger_print', 'signature') comma-separated string will be returned, which will contain coordinates x1, y1, x2, y2 (top-left and bottom-right).


additional-data-object
{
    "additional_data": {
        "document": {
            "proof": {
                "gender": "M",
                "height": "183",
                "country": "United Kingdom",
                "authority": "HMPO",
                "last_name": "Doe",
                "first_name": "John",
                "issue_date": "2018-01-31",
                "expiry_date": "2028-01-30",
                "nationality": "BRITSH CITIZEN",
                "country_code": "GBR",
                "document_type": "P",
                "place_of_birth": "BRISTOL",
                "document_number": "GB1234567",
                "personal_number": "12345678910",
                "dob": "1978-03-13",
                "age":  18,
                "issue_date": "2015-10-10",
                "expiry_date": "2025-12-31",
                "signature": "335,300,435,400",
            }
        }
    }

}

tip

keys in this object may change based on data extracted from the document.